For fastest response time please make all return requests by email to firstname.lastname@example.org
Return requests must be made within 75 days of the shipping/invoice date.
- All returns require a return authorization (RMA). Product shipped back to ElecDirect.com without a valid return authorization number will be refused at the senders expense.
- All returns require an off-setting order of equal value or will be subject to a restocking fee.
- ElecDirect.com does not accept returns for any tools, tooling products or toolings dies.
- ElecDirect.com may refuse to issue a return authorization for items deemed 'Made to Order' at its sole discretion.